Introduction

MIKA Paytech ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your personal information.‍ We take your privacy very seriously. We want to be transparent about how we handle your personal information. In order to provide you with the best possible service, we collect certain data from you. We use this data to personalise your experience and to improve our services. We may also use this data to send you promotional materials or updates about our company.

Information We Collect

We collect various types of personal information from our users, including:

• Contact information: Name, email address, mailing address, and phone number.
• Technical information: IP address, browser type, device type, operating system, and cookies.
• Usage information: Pages visited, links clicked, time spent on our website, and for compliance and security purposes.
• Location information: the geographical location of a device or user

We may collect this information when you visit our website, use our services, or communicate with us by phone, messengers, email or video calls.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and improve our services: We use your information to provide you with the products and services you request, and to improve and personalise your experience with us.
• To communicate with you: We use your contact information to respond to your inquiries, provide customer support, and send you information about our products and services. The communication can also include sending you technical notices, updates, security alerts, and support and administrative messages;
• To conduct research and analysis: We may use your information to conduct research and analysis on user behaviour and preferences, in order to improve our services and develop new products.
• To comply with legal obligations: We may use and disclose your information as required by law or legal process.

Disclosure of Personal Information

We do not sell or rent your personal information to third parties. However, we may share it with our affiliates, service providers, and business partners who assist us in delivering our products and services. We may also disclose your personal information if required by law or in connection with a merger, acquisition, or sale of all or a portion of our assets.We may use your personal information to prevent or investigate possible wrongdoing in connection with the website, or to protect the personal safety of users of the website or the public.

Payment Security

At MIKA Paytech, we take the security of your payment information seriously. We use industry-standard encryption to protect your payment information during transmission and storage. However, please note that we do not store your full credit card or bank account number on our servers. Instead, we use tokenization technology to securely store a unique token that represents your payment information. This helps to reduce the risk of unauthorised access to your payment information. If you have any questions or concerns about the security of your payment information, please contact us at support@MIKApaytech.com

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. We use secure servers, firewalls, and encryption to protect your personal information.

Your Choices and Rights

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails. Please note that we may retain certain information for legal or business purposes.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, as required by the New Zealand Privacy Act 2020 and other applicable laws. Our retention policy specifies the retention periods for different types of personal data and the criteria for determining when personal data is no longer needed. Once personal data is no longer needed, we take reasonable steps to ensure that it is securely deleted or destroyed in a manner that prevents unauthorised access or use. In some cases, we may be required to retain personal data for legal or regulatory reasons, such as tax or accounting obligations, and we will comply with these requirements. We will also notify individuals if their personal data is deleted or permanently de-identified, unless this is impracticable or prohibited by law.

To request the deletion of your account and associated data be deleted please contact us at - support@MIKApaytech.com

Cookies and Similar Technologies

We may use cookies and similar technologies to collect and store technical and usage information about your visit to our website. Cookies are small data files that are stored on your device when you visit a website. They enable us to recognise your device, remember your preferences, and track your usage of our website. You can disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these third-party websites.

Contact Us

If you have any questions about this Privacy Policy, please contact us at - support@MIKApaytech.com